Information Technology support is critical to keep the ITS systems, network and communications devices, servers, operator workstations, video wall and other critical devices functional to meet the demanding needs of a 24/7/365 facility. Lucent is highly experienced with both day-to-day and on-call emergency support services.
– SunGuide software/traffic management software deployments
– IT/ITS management and support
– RTMC in-house IT staffing
– Workstation configuration and maintenance
– Implementation and support for advanced server systems clustering
– Virtualization design; Virtualized Server Support
– Cybersecurity
– C# code
– Oracle and SQL database design
– Network monitoring and analysis
– Administrative network assistance
– Master Plan development
– Configuration Management (CM)
– Reoccurring Costs (lifecycle costs, licensing)
– Procurement support
– Inventory support
– Microsoft Certified Software Expert- Cloud Platform and Infrastructure
– Microsoft Certified Software Expert- Server Infrastructure
– Amazon Services Solutions Architect- Associate
– COMPTIA A+, Security +, Network + certifications