Our Services

Program Services

Program Planning: TSM&O program planning, strategy development, and implementation support
Budget Support: Budgetary analysis, cost estimation, and financial reporting
Performance Metrics: Development and tracking of TSM&O performance measures
Stakeholder Coordination: Multi-agency coordination and partnership development
Special Projects: Support for special initiatives and pilot programs
Compliance & Reporting: Contract deliverables, reporting requirements, and documentation

ITS field infrastructure including CCTV camera and dynamic message sign on Florida highway

ITS Infrastructure Support

Management and maintenance of intelligent transportation systems infrastructure across multi-county regions.

Infrastructure Management

Device Management: 2,200+ ITS field devices including CCTV cameras, vehicle detectors, and dynamic message signs
Network Infrastructure: Layer 3 networking, router configuration, and communications systems
System Integration: Integration of new ITS devices and contractor coordination
Local Agency Interconnection: Multi-agency ITS integration planning
Video Wall Management: Operations center video wall configuration and support

IT Support & Cybersecurity

Comprehensive information technology support and cybersecurity services for RTMC operations and transportation agency systems.

IT Capabilities

Server Infrastructure: VMware ESXi host management, virtualization, and server administration
Network Management: Layer 3 networking, distributed switch configuration, and security
Software Development & Data Services: Custom application development, big data analytics, reporting tools, and dashboard solutions to support operational decision-making
Cybersecurity: Threat monitoring, compliance (NIST, HIPAA, SOX), MS-ISAC/CISA reporting, and security architecture
System Monitoring: SolarWinds monitoring implementation and maintenance
Database Administration: SQL Server management, high availability systems, and optimization
Security & Compliance: Patch management, security updates, and documentation

Server room infrastructure with network racks and cabling

RTMC operations center during night shift with operators monitoring traffic management systems and video wall displays

RTMC Operations Management

Complete operational support for Regional Transportation Management Centers, ensuring 24/7/365 traffic management excellence.

Core Capabilities

Operations Staffing & Supervision: Experienced operators and supervisors managing real-time traffic operations
24/7/365 Center Operations: Round-the-clock monitoring, incident management, and emergency response coordination
Managed Lanes Operations: SELS managed lanes software operations, monitoring, and express lane support
Incident Response Coordination: Real-time coordination with law enforcement, emergency services, and maintenance crews
Operations Guidelines: Standard operating procedures, quality controls, and performance metrics
Training & Quality Assurance: Comprehensive operator training and ongoing performance monitoring

Our operations team manages more than 80,000+ events annually, providing real-time traffic management for Florida's busiest corridors.

SunGuide Operator Map showing live CCTV feeds, traffic event management, and dynamic message sign status for Tampa Bay area highways

SunGuide Traffic Management Systems

Expert software development, integration, and support services for Florida's SunGuide traffic management platform.

SunGuide Expertise

Software Development: Custom SunGuide software development and integration solutions
Database Management: SQL Server database administration, optimization, and performance tuning
Reporting Systems: Development of custom reports, dashboards, and analytics tools
System Integration: Integration with third-party systems and data sources
Technical Support: Ongoing SunGuide system support and troubleshooting
Program Services: General SunGuide program support as required by FDOT districts

Emerging Transportation Technologies

Next-generation transportation technology solutions leveraging ITS infrastructure for smarter, safer, and more efficient mobility.

Smart Cities

Deployment, implementation, and operations using existing ITS infrastructure
Data-driven technologies to improve urban mobility and reduce congestion

Real-Time Dashboards

Real-time ticket tracking, performance metrics, and inventory management
Operational analytics empowering decision makers with actionable data

Connected Vehicle Infrastructure

V2X technology management including traffic signals, road sensors, and roadside units
Real-time work zone information transmission for enhanced safety

Digital Twins

Traffic pattern monitoring, simulation, and AI-powered predictive analytics
Proactive decision-making through real-time data collection and modeling

Florida highway at twilight with connected vehicle infrastructure showing V2X communication links, real-time speed analytics, and roadside unit technology

Core Competencies

Demonstrated expertise across all aspects of RTMC operations and ITS infrastructure

Contract Performance

Continuous FDOT District 7 operations with consistent contract renewals and expansions, demonstrating exceptional performance and client satisfaction.

Scale & Capacity

Management of Florida's largest RTMC covering 5 counties with 2,200+ ITS devices and 24/7/365 operations capability.

Technical Expertise

Comprehensive knowledge of SunGuide systems, ITS infrastructure, network management, and database administration.

Prime Contractor Experience

Demonstrated capability as both prime contractor and subconsultant on major transportation infrastructure contracts.

Multi-Agency Coordination

Experience working with FDOT, local agencies, expressway authorities, and county governments across Florida.

Continuous Operations

Proven ability to maintain uninterrupted 24/7/365 operations for critical transportation infrastructure.

TSM&O Program Management